How to Troubleshoot & Replace Ge AP3794284 / WD01X10217 Door Hinge Pulley

We ordered the parts, which came in a few days, and repaired it ourselves with the help of the video that was online from your store. 

Ordered parts from AppliancePartsPros.com through the web site, which is super easy to use. I also was assisted by the onsite help and Samantha who helped me was absolutely wonderful and very helpful getting my order changed when I added an item to it. The whole experience was great. 

I ordered two new springs which arrived promptly. When I pulled the dishwasher out I found that the springs were not broken but the small plastic wheel was broken and the spring cable was damaged. Sent the original springs back and ordered the replacement parts I needed and some spares. Also ordered a new silverware basket. Everything working now! Great company to deal with. Highly recommend them! 

Pulled out dishwasher from cabinet/counter. Saw that the left side of the dishwasher door pully and other mechanisms involved in opening/closing the door were damaged and broken. Went online and searched for schematics for this model dishwasher. Found the parts we needed and then searched online for appliance vendors that have these parts in stock. Ordered parts on line and paid a little extra to expedite shipping of parts. The hubby replaced the broken/damaged parts with the new parts. Dishwasher door operates as it should. 

On line video was very helpful. Watched twice, then completed the job in about min. 

I had ordered the cable because the end of the cable was bent. Come to find out the pulley was cracked and part of it had broken off. So looking up the dishwasher model # and finding both the cable and pulley on Appliance Parts Pros i ordered both the pulley and cable for both sides. the cost was have what i would have paid for the same parts from the manufacturer. I come here for all of my appliance parts needs. Great experience. shipping is usually in 1 day.