After looking at AppliancePartsPros video and following the recommendations; I noticed that water was not getting to the water inlet valve with a lot of pressure, I cleaned the hose going from the wall to the valve and after that, I tested the valve and found that the valve was not dispensing any water as it was plugged; I talked to the representative on the phone and we ordered the water inlet valve, I received it the following day, installed it and it started dispensing water again. The video and the help from the phone support saved me several hundred dollars on a tech visit. Will definitely use Appliance Parts Pro again in the future, the video and staff were very helpful.