How to Troubleshoot & Replace Ge AP2072547 / WR71X1936 Freezer Shelf

Replaced myself 

I ordered and installed an additional shelf. 

Ordered missing shelves and popped them in 

Purchased a replacement shelf from your website. Easily inserted. You have the Best prices online - but this is a way overpriced item from all online vendors. Probably because the manufacturer does not include it in the original sale of this refrigerator. 

Ordered an extra shelf and put it in. Problem of things falling out of my freezer onto my feet should be solved!