I am a 53 year old mom with little experience fixing appliances and, after watching the repair video on this site, I felt fully confident that I could replace the shorted out receptacle on my stove. While I was at it, I decided to replace my rusted drip pans and electric coil burners, which were old and had damaged colored insulators(?) at the plug end. After my exhaustive internet search, I found AppliancePro. The site was so easy to navigate, part prices were very good and the videos are great! My parts came the next day and within 20 minutes I replaced the receptacle, drip pans and coils. My stove looks, feels and works like new. Needless to say, I am very happy!!!