Searched the web for troubleshooting tips and couldn't believe how easy it was to isolate the problem, which was a failed door interlock (a small switch). I ordered the part from ApplianceParstPros.com for under $4 (plush shipping), and it showed up in less than two days! We were already under a great deal of stress in the face of my pending transition from the military and selling our home. AppliancePartsPros.com (and some repair tips from others on the Internet) made this repair simple, and it was much more affordable than spending $300 for a new microwave. My tip to you? Never be afraid to try and do it yourself. Look it up online! If it looks like something you can handle, why not save your money. I did!