Heard a small snap when pulling on the door handle and then latches stopped holding and door wouldn't stay closed. A little internet research led to AppliancePartsPros, which (1) had instructions for (easily) removing the inner door frame to see the likely issue and (2) had the very inexpensive Door Latch Hook that was the solution. Arrived quickly, replacement in minutes, and microwave was back to normal. Thanks very much to AppliancePartsPros.com.