How to Troubleshoot & Replace Samsung AP7026929 / DE81-03804A Oven Door Window Pack

Using a Philips-head screwdriver, I removed the outer components of the oven door until I could access the inner glass. I then unscrewed the 4 screws holding the inner glass in place, took it out, and put in the new piece. The hardest part of the job was getting everything (the glass, insulation, and metal plates) to line up properly to screw things back in place. This required the help of an extra set of hands. But this is a pretty intuitively easy repair, and the job went quickly. I also have to commend AppliancePartPros, after ordering the glass it arrived incredibly fast (within 2 days) and fit perfectly. 

I decided to ask my husband to repair this ourselves after reading the reviews that all read the task was easy peezy 15-30 minutes. It's easy now that he knows how to do it. There was no instruction sheet (as promised) in the glass box. The video on the site for the gasket repair was nothing like our oven. Our gasket is on the door. The video replaces a gasket on the oven side. The phone rep we phoned tried very much to assist us but had no Dacor available data to offer us. It's more tedious than difficult, as a first timer. The gasket has wire in it to help form it around the edge it belongs, but it kept poking out of the cloth cover. Dacor would have been wise to place a clamp/hook or two to hold it in place as you wrap it around the corners to form a rectangle before fastening. The end result for entire project is a perfect. The price was good, shipping was immediate and customer service is top notch. The Dacor lack of info offered should not be a reflection on the assistance by this company. I'd buy with confidence again from Appliance Parts Pros anytime the need arises. 

Replaced glass window. Very easy to fix following web instructions. Checked resistance of baking element and found it within range. Web search suggested relay board was the problem. Since ApplicancePartsPros was willing to ship the part AND take it back for a return in the event the board was not the problem, I figured I had nothing to lose. The new board and glass window arrived the day after they were ordered (and this with standard shipping!). The old board required some effort to access and remove, but once the new board was installed the oven worked like new again. I figured I saved about $200 on a repair visit!! I could not be happier with my experience!!!! 

Disassembled the door and swapped the parts. 

I just kept takin out screws until I could reach the glass. Then just hope I remembered where they all went. The gasket just tucked back in, and tightened up. Easy peasy... 

I used the "chat with a pro" link on the Appliancepartspro website, and the lady sent me a link to the correct part I needed, as I couldn't find it myself. The part arrived in 2 days, which was really amazing I thought. It looked like the wrong part to me, so I telephoned the company, and the lady assured me it was the right part, but explained that I had to remove the door and take it apart to be able to replace the glass, She was even kind enough to send me the diagram of the door parts. I did exactly as she said. It was a simple job and the door now looks great. What a great experience with this company. Thank you so much for your help. 

The online chat person Robin C found the part for me in 30 seconds. Convinced me it was the correct part by including the part diagram for the door. I ordered the part at 3pm that day and by 4pm the following day I had the part in hand and by 4:30 that day the oven door was repaired. 

As per the video that I watched, it took about 1 hour to replace the Window Pack. Works fine now. Just be careful replacing the oven door 

Removed the door from the oven, and removed each screw to release the inner door panel. Eventually getting to the four screws that hold the glass in place. Then, just reverse the process and we were back baking in no time. 

I ordered a replacement glass insert for my Dacor oven.