How to Troubleshoot & Replace Samsung AP5623392 / DG34-00020A Range Membrane Switch Touch Pad

Installed new memory board ,10 screws peel off old board ,plug memory board ribbon into mother board. Done 10 mins. tops. Natalie at Appliance Parts Pros checked the records for Samsung SE error codes and thought that memory board was bad vs mother board failure . She was right, you can return part if its not the problem. Great service ,good pricing will definitely deal with in future. 

Changed out the PCB board still had code then swapped out the button pad and now no more error code. 

Replaced the control panel. 

Turn off power to the stove (use either breaker or fuse). Pull stove out from wall to gain access to the back (unplug from outlet). Before removing anything, take pictures and continue to take pictures of each piece before removing any screws, so you have a record of the assembly sequence and screw positions!! Keep screws with each piece that is removed. Remove metal panel on back of stove behind membrane pad. Remove ribbon connector (pull retaining ring out about 2mm to release). Remove plastic holder that circuit board is in (Make note of screw and ground wire positions). (do not remove any other wires. Just let the circuit board hang by the other wires). Remove stamped metal piece that membrane is attached to (Make note of screw positions). Peel membrane pad from stamped metal piece (Be careful!! Metal is sharp!!). The membrane is attached with a 2-sided adhesive tape, so any remaining adhesive will need to be removed with Acetone or other adhesive remover (Wear gloves!! It takes some work to remove!!). Peel backing off of the new membrane pad and reverse process to reassemble. 

I ordered new membrane and installed it in about 25-30 minutes. Remove the top back cover on rear of stove and then a few more screws and it's out. 

We pulled the oven out so that we could access the back cover and took out the top screws. Once inside the area with the wiring there was another backing plate to take off and then you just pull the sticky old keypad off and line up the other one with the screw holes and put everything back the way you took it out. It only took us a total of about 15-20 minutes total.... pulling the oven out, the repair and putting it back. Works like a charm. :) 

Googled error code for Samsung Stove"SE". It read switch membrane panel bad. NE595RO Googled part and best online place to order it from. Gave me your site, price was excellent! Ordered it via telephone, pleasant customer service and fast delivery of less than two days. No instructions but pretty self explanatory. Turned off breaker, pulled out the stove, unscrewed the upper back panel, unscrewed the visual plastic piece that u stick and unplug the switch plate from, unplugged the piece, (Hardest part is making sure the new piece is straight) unplugged and removed cracked piece, stick New on ion, plug it in and re screw back upper panel in place, turn breaker back on, tested that buttons worked, pushed in stove. Everything that was working prior worked perfectly again! Saved me over $200 doing myself versus a repairman quote for service plus part. My total out of pocket including shipping $47 and change!!! 

I replaced the Switch MEMBRANE;NE595R0* by Samsung and it fixed the problem completely. Replacing just the membrane required removing the old membrane and cleaning the old adhesive off the Bracket-Chassis Panel. I suggest purchasing the Bracket-Chassis Panel SU by Samsung for an additional $10 to avoid the adhesive clean up to save time. 

Ordered and installed a new Touch Pad membrane. 

Unplugged the oven, unscrewed the backplate, unscrewed the control board pulled out the ribbon connection peeled off the original touchpad switch membrane cleaned off the residual adhesive from the original membrane peeled off the new membrane adhesive cover aligned the new membrane with the 4 alignment holes screwed back the control board plugged in the ribbon connector screwed the backplate on plugged the electric socket in. and POOF!! it works!!!