After I ordered the part from Appliance Parts Pros, I viewed the video they offered and with some expert help from an agent there named Heidi, I was able to make the repair in 30 minutes. This will be the second time this year I have been able to make a repair to my Whirlpool front-load washer with the help of Appliance Parts Pros, which has saved me over $400.00 in labor in total. Appliance Parts Pros makes it so easy with the model-specific repair videos and if you should need further help you can call them and they will provide additional assistance - all at no charge. The parts ship in two days. Very prompt. This type of satisfaction is rare in many of today's businesses. I highly recommend Appliance Parts Pros to anyone that is willing to make the needed repairs with expert advice and guidance. If there was a higher rating than 5 stars, Appliance Parts Pros has certainly earned it! Dale H. USMC (ret)