John P Lincroft , NJ September 27, 2014 Appliance: Model 665.13744K602 Front panel switches/lights gradually got bad until it was impossible to run the dishwasher I called APP for advice, and the initial suggestion was to replace the control board. I placed the order just before the 4 PM cutoff, but it arrived around noon the next day! Well, the new board made no difference, so the company agreed to take it back on and RMA for full refund. The next idea was to replace the switch/light panel. I ordered this AFTER 4 PM, but it still arrived the next day! That panel fixed the problem. The technical advice and cheerful attitude of the people plus the incredibly fast service makes this the best repair experience I ever had. Many thanks to Sheba and Susan. They were the best! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Nick H Bethesda , MD August 27, 2025 Appliance: Model 66513844K501 Most buttons on the control panel did not operate Replaced the control panel. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Kenneth S Greenwood , IN June 26, 2015 Appliance: Model 665.13744K603 Control panel not functioning I received online help from appliancepartspros.com, they showed me the correct part to buy. I received it in time, easy to install and the dishwasher works great. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Louis S Osseo , MI August 17, 2014 Appliance: Model 665.13744K603 My kenmore ultra wash dishwasher front panel had several inoperative pushbuttons and some of the lights would come on at the wrong times I looked over the frequently asked questions and found someone with a similar situation. The solution from the online technical help was to replace the main circuit board, which did not help this individual. The individual was given a troubleshooting guide to narrow down the problem. I contacted online technical help and described my situation and requested the same troubleshooting guide. Since I expected my type of problem to be either a control panel or main circuit board, I only needed to perform the wiring checks on the control panel. If the panel failed the resistance checks, it was bad. If the panel passed the resistance checks, the control panel was bad. The panel buttons that were not working on the dishwasher had a much higher resistance value than the working buttons. This told me the panel was most likely bad. I ordered a replacement panel that was delivered very fast. The panel was replaced and the dishwasher worked like it should. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Stanley C Shavertown , PA August 06, 2014 Appliance: Model KENMORE ??? Dish washer control panel lights were acting up and went to nonfunctional Looked up likely problem and impressed with the no hassle return option ordered it (Bisque is hard to get and all of our appliances are bisque,) Part came next day which was good because of expected daughter and 3 grand-kids were going to be here for a week. Part went in and dishwasher back to normal. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Socket Set