Luckily there was a video on the broken pantry drawer support, that alone made the decision easy to go ahead and replace the part. The crisper pan was just a slide out and replace with fresh pan, but they did have a video on that as well to show you how to take off the decorative front off the old pan and add it to the new pan. You only need a quarter inch nut driver and flat head screw driver for this fix. Total time about 30 minutes.