It was easy to find and order the correct part, and I was amazed when it arrived less than 24 hours later in CA, even without expedited shipping. I watched your repair video and then replaced the baffle. Including watching the video, the whole process took about ten minutes (I did not pull the back panel off the washer since I knew I did not need the screws). Takes me longer to sort our laundry! Absolutely 5 start service - the ease, fast delivery and videos make it foolproof.