The online parts order went well, and the extra help I received on the phone answered all of my questions. Our Kitchen Aid Mixer is 12 years old and gets plenty of use.
The replacement of all parts was incredible, mainly because the Appliance Parts Pro explanation on YouTube was very detailed and well explained. The best part was taking it apart, learning how it functions, and not being afraid to tackle the job again if needed. My wife was amazed at how easy it was and happy that she has her Kitchen Aid Mixer back in operation.