How to Troubleshoot & Replace Whirlpool AP6016628 / WPW10190965 Icemaker

I did troubleshooting, such as verifying a water line was in place to the ice maker. There was water in the door that worked fine. Also replaced the water filter, and tried adjusting the wire arm (bale), but nothing worked. So I found your ice maker replacement video on YouTube, ordered part # W10190965, and followed directions to remove the old and install the new part. There was partial, immediate success: water flowed into the ice cube tray and froze. I had trouble with the bale staying in the up position, which caused some ice dams to form, and water to overflow a couple of times, and so did additional research online. I tried adjusting the water flow, but taking off the front, white cover, and turning the plastic screw a half turn clockwise. This helped the ice dams, but did not automate ice making. The real problem was that I had to re-use the old bale - the wire arm that tells the freezer when to stop producing ice - and it was too tight. The plastic receptacle in the back of the ice maker was also different, which contributed to the tight fit. So I had to manually lower the bale every time ice was ready, or it wouldn't flip out and refill the tray with water. I read online that you could pull the bale out of the back slot, and keep the front in. This worked great!! The ice maker is totally automatic now. One word of caution - don't remove the bale from the front portion, as that's the timer mechanism that tells the ice maker when cubes are frozen and ready to flip. As a 50-something woman who is pretty handy, this was still a challenge to troubleshoot. Removing the old icemaker and installing the new one was actually the easy part! The videos were very helpful. 

I first noticed a few months back that our ice was dirty sometimes, then it got to where there was always a frozen dirty icecicle drip towards the front, then it totally quit working. Our refrigerator is nowhere near new (8 years old) but otherwise works perfectly, but I wasn't about to use a repairman and spend $200+ on the fridge (that's the approximate quote I received when I called to ask a repair service). I did some investigating and noticed that the silver tube on the underside of the icemaker was rusted through (no idea what that component is called). We also found that the insulating trapdoor in the in-door panel (where the ice comes out of the door) was stuck open, which may be why the icemaker was defrosting at the front and making icecicles. We ordered both replacement parts from appliancepartspros.com and received them within two business days. I installed the icemaker last night and was happy to find ice in the bin this morning. It was super-easy and took me less than ten minutes. I followed the video and used the existing wire harness (mine is integrated into the freezer wall and cannot be removed). We currently have the in-door panel taped off with some insulating material, so I need to disassemble that piece of rigging and install the new door components tonight. Very happy with appliancepartspros and the manufacturer replacement parts I received! Thanks! (P.S.--I am a woman with minimal electric/mechanic knowledge. It really doesn't take a genius to watch the videos and follow the instructions!) 

I had changed this icemaker roughly 4 years ago, also with an icemaker purchased here at Appliance Parts Pros. This time, my wife alerted me that there was a big chunk of ice in the ice bin. I looked and saw that it was being caused by water dripping out of my icemaker. I got an inspection mirror, and found that the last half-moon ice section on the icemaker, closest to the door, looked corroded and had no more Teflon (or whatever it is) coating. I unplugged the fridge, got a quarter inch nut driver, and removed the bottom connector. I loosened the two top screws that it hangs on, unhooked it, and slowly brought it out. I removed the front square white cover from the icemaker, and pushed the connector tab in with a small flat-head screwdriver. That's it. Three screws, simple. Appliance Parts Pros has an excellent video showing the entire simple process. The only thing I had to do differently, was to take a pair of wire cutters and snip two little tiny protrusions off the stock connector. Even though it comes with additional/different wiring pigtails, my original worked fine except that it wouldn't 'lock in' to the icemaker because those two tiny tabs prevented it from going in far enough to 'click' and lock in. The fact that I just changed this 4 years ago doesn't bother me; apparently that's all you can expect from an icemaker these days. AppliancePartsPros always has my parts in stock for a good price, and gets them to me in two days using 'Standard' shipping. One other thing - when I entered my fridge's model number into the "appliance compatibility tool" on the icemaker's page, it says "Sorry, this part is not compatible. See parts for ED5FHEXNQ00"... but it does in fact fit perfectly, and this is my second one. 

Watched repair instruction and removed old ice maker. Old harness plugged into side wall of freezer and did not seem to be removable so I use original harness with new ice maker. Plugged it in, attached new ice maker and started getting ice the next day. 

Ordered from Appliance Parts Pros.com and my husband installed it. No problems. It was easy! The price was good and very convenient for us to order on line. 

First I watched the repair video from AppliancePartsPros relative to my defective ice maker. Not only did I learn how to remove and install my ice maker to repair it, I realized I could do it. Knowing where the screws were and which ones had to be removed and which ones just loosened made it a snap. I even asked a couple of clarifying questions and got quick answers from AppliancePartsPros as well. So what was next? I purchased a replacement ice maker from AppliancePartsPros which was the smartest thing I've ever done with appliance repairs. I just pulled out the old one, followed the video to put in the new one, and done! Easy peasy. The only thing that I figured out that you should know is that it cost LESS to replace the entire ice maker than to purchase just the ice mold part. Great savings and the new one works great. 

I order the part needed from applicancepartspros.com and replaced it 

Replaced icemaker 

I contacted applicancepartspros.com and I spoke with a very knowledgeable service technician. Within minutes, he recommended 2 parts and explained the companies return policy. He said that he would try his better to get the items out right away and less than 48 hrs. the parts were delivered. I was totally impressive with their service. 

I watched the online videos and tried adjusting the water fill times but it still leaked. Removed the ice make and found the lining had failed near where the leak was, so either way was time for a new one. I typed the part number into APP's website and it came up with an equivalent unit at a great price. I ordered it and it was here before 5pm the NEXT DAY (less than 24 hours/live in Dallas). This was so easy and cost effective I am now going to come here first when my next appliance breaks and likely save time and money over service calls! Thanks!