I tried ordering just the Lid Lock Strike and changing that out but it was not the problem. I came back to this site & ordered the Lid Lock Assembly. I watched the video provided on the same page as the part. I ordered how to open the washer’s top, back & main part of the washer but ours was a used washer & someone had previously fixed it, losing some of the screws & jamming the back piece under a metal lip preventing me (53-year-old woman with arthritis) from opening the back panel! I watched another video to see how to open the top where the dials & the power board are located & by slipping a putty knife between the top panel & main washer, used a few choice words (no, they weren’t AbraCadabra!) I finally got access! I’m so thrilled I got the washer running again!! Thank you AppliancePartsPros.com! BTW- I got the parts so fast that I only had a few day's worths of laundry to wash! Yay!!!