Finding AppliancePartsPro.com was a life saver. After speaking with Shawnia Anderson over the phone, ordering, paying, repair directions were direct and easy to follow, my experience could not have been better. After receiving the new cooktop order replacement was only a few minutes 15 or less with a flathead screwdriver. Placed tape as directed, replaced unit into cabinet, fastened brackets under counter, turned power circuit back on. Cooktop works great! Cannot say enough about ease and affordability of AppliancePartsPro.com to my family and friends. Please do not change the good personal customer service of your company. AppliancePartsPro.com provided the broken part vs. purchasing a new unit requiring modification to my granite counter top. I could not afford that. AppliancePartsPro.com saved the day for me. Thanks a million.
Sincerely, Marguerite Schmidt