How to Troubleshoot & Replace Whirlpool AP6007631 / WP312535 Fiber Washer

Replaced both axels and rollers 

It took me about 2 hours to take everything apart and get it back together & running again with no problems. All the parts I ordered were exactly what I needed to fix everything. Thank you all !!! 

Looked up possible parts via a layout on the web site and ordered the parts I needed, plus a few extras. Figured I'm gonna open this thing once and be done with it. Once I got access to these rollers, via removing the drum from the front, it was an easy fix. The studs that support the rollers were locked so tightly they would not come out. Luckily these were still good and I just elected not to replace them. Dryer works like new! 

Ordered the parts on Sunday and they arrived on Tuesday with standard shipping. Went over today (Sunday), took the dryer apart and installed the new support wheels with new axles, washers and but. Reassembled the dryer, plugged it in and it sounded absolutely quiet. Whole job took about two hours, had to clean the interior while in there, and the girlfriend is very happy. Wonderful experience all the way around. 

After reviewing your website for possible causes, and disassemble procedures, I disassembled the dryer unit. I found a lot of dirt but, also found a bad guide wheel that support the drum, the bearing in on the motor unit were leaking oil, and the blower wheel D shaft was worn out of shape causing the wheel to hit the housing. Also the original belt had air checking cracks which made sense to replace it. I decided to replace the thermostat per your website recommendation for solving over- heating. The felt seal on the front of the drum was damaged so I included a replacement in my order and installed a new seal. After receiving all of the necessary parts I performed the reassembly of the unit. After installing all of the parts I did a trial run and the belt jumped off the motor axle. After some fun reinstalling the belt properly I test ran the unit. Whoa it sounds like new. Oh but then a slight rattle noise started, I suspect because I did not replace the new drum roller axle that I purchased for the new drum roller. The noise seems to have decreased after multiple cycles, but I plan on disassembling the unit and installing the part. Over all the dryer is working like new, including the over heating issue seems to be solved too. Thank you for the great source of parts and installation videos. In the past I have also repaired my neptune washing machine multiple times using parts from AppliancePartsPro.com 

Diassembled and replaced tumbler bearings, drum roller axles, drum support rollers, drive belt and cleaned all the lint out of dryer, blower and discharge duct. 

I followed video instructions from appliancepartspros and it was like walk in a park afterwards. My wife said that she can't even hear it run , it's so quiet. 

First off I absolutely love this store! The parts are exact fit and the “how too”videos make the job much easier. I would have never attempted the repairs without the awesome installation information and videos. I replaced the belt tension pulley and fiber washer, both drum support roller wheels, both tumbler bearings, the drum belt and the lint filter screen. I had ordered the tension spring but the original was in excellent shape with good tension so I did not change it. I also ordered the washers for the drum support rollers (4) before realizing the rollers came with new washers. I will be returning the 4 washers and the tension spring, which makes the replacement repair extremely affordable. The longest part of the repair was cleaning all the accumulated lint and dirt from twenty five years of use! Take your time, watch the videos and this is well within the capabilities of any diy’er with basic tools. The job is easy, just a bit time consuming. 

Put I. A new motor. Belt, bearings, wheels. 

Replaced drum support rollers and bearing wear pads.