My first experience using AppliancePatrsPros.com & it was amazing! Spent a couple minutes on the phone with sales tech who emailed me the YouTube installation instructions. Ordered the new burner on line for $50 less than my local appliance store was asking. Burner arrived in 2 days. The appliance store wanted 7-10 days to get it in, then I'd have to drive 15 miles each way to pick it up. My wife provided a 2nd set of hands which made it even easier to install & we were finished in 10 minutes. A wonderful DIY experience. I highly recommend this outfit for anyone with an appliance problem at home & will use then myself for all future needs.