Catherine M Stafford , VA March 28, 2022 I accidentally broke the bottom shelf, when I tried to take it out and clean it in the sink. I ordered a new one. I also ordered two-door baskets that had cracked. It was easy to order and had the parts within two days. It took about 5 mins to unpack and replace. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes