Get ready for a good laugh. We had to take off the front of the washer in order to take off the back and get to the belt. Dick cut his finger and there was blood everywhere! Nothing seemed to go easy. Then, he happened to look up "machine won't agitate" online and it said that, I should unplug the machine for ten seconds, plug it back in and within 30 seconds open and shut the lid six times. That would 'reprogram' the motor. It worked! We now have a working washing machine and are still laughing our heads off. (I have the spare parts on a shelf in case the belt ever breaks).