Do-It-Yourself Story

After several attempts to diagnose the problem, including testing outlet power and testing the motor start/run capacitor. I then contacted AppliancePartsPros.com chat room. Again they walked me through several basic tests and questions. They then ask me if I was getting power to the compressor from the control board. Having not tested that particular item I was asked to check that and get back to the consultant I was working with. I proceeded to perform the test required to answer the consultant's question. When I plugged the appliance in and tested the connection for power to the compressor, there was no power. Upon reporting that information to the chat room consultant, she immediately responded that I needed to replace my circuit board. She gave me the correct part # and the cost, which by the way would be at a cost of nearly $500.00 as well as informing me that they had that part in stock. Now I have to admit that when you are told by someone, that you can't even see, that you need to spend $500.00 and according to your diagnosis that will repair your refrigerator, I was, to say the least skeptical. After some discussion with my wife and serious consideration, we opted to order the circuit board at a cost of $500.00. I might add that this was all taking place on a Saturday which is amazing in itself that AppliancePartsPro's chat room was available to assist me with my diagnosis. Upon receiving our new circuit board, by the middle of the next week, Wednesday to be exact, I immediately went back to AppliancePartsPros for proper instructions to install it. Their instructions were very precise and clear and it was very easy to install. With those instructions I was able to program my new circuit board to my refrigerator and the rest is history. Thank you AppliancePartsPros.com for being there and assisting me with the complete restoration of my refrigerator!