Do-It-Yourself Story

I followed the video you supplied. It was very easy to fix the issue. I would have been done in 10 minutes with a difficulty rating of 1 but both spacers came off and the video was not clear on how they had to be positioned. It sounded like I wasn't alone with this issue. After watching other videos and expanding pictures it became clear. The long side of the spacers go on vertically and the curved fingers face outwards. The cylindrical part on the right spacer with the wires faces down. After positioning the top of the door with the clips inserted you have to push the right and left side bottom of the door to snap it into place. Hope this helps.