Jeanette G Dandridge , TN June 15, 2015 The brackets that hold the shelf on the refrigerator door broke this is the second one of the shelves this happended to I ordered a new shelf and put it on the slots on the door. Im not keeping milk in a shelf on the door anymore. Putting it in the fridge on a shelf. I will say I was amazed how quickly I received the new shelf after I ordered it. Like the next day! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes