I searched the internet using the Model # from my refrigerator and found this site. It was extremely easy to find the part that I needed. There was even a video that I watched that showed me how the repair could be done once I received the part. I placed the order and got the part in the mail a couple of days later. Since I had just watched the video, it was very easy to switch out the new part for the broken one and my crisper baskets were suported again!