I couldn't tell which part I was seeing online was the one I wanted so phoned in. The APP rep was extremely courteous and helpful. The part arrived in a couple of days. The pictures on the directions were hard to make out but I was able to figure it out in the end. There was one part missing from the box that arrived so I phoned in the next day and a new assembly was sent ASAP. This isn't my first purchase with APP and won't be the last. Great people to do business with!