Spoke with Michaela and she walked me through it. I had put the wires where I thought they went from the broken model to the new one. It was not correct and Michaela helped walk me through it and made it right. The first time! Awesome! Also, the part came from Maryland, I think and had to travel to Nevada Fed Ex. The box had fragile, stack on top, marked on it but one of the sides were crushed on the box and tore open. It was taped shut. Looks like FedEx did that. The part was still in the plastic wrap and seemed undamaged. (and it worked after we got the wiring right). Thank you guys for being there and we appreciate you. David and Susie