It was a Friday afternoon, of course, I went to my local supply house for the part. I did look it up on your site first to see what I needed and how much I was looking to pay. I got there and "They don't stock those!" I said thank you and went to do more hunting. I ended up at what I found to be the only other parts place in town, and they could've ordered it, for much more than you, I don't mind paying more to get it now but am not going to wait a week to pay more. I said no and came home, made the order from you and bright and early Tue. morning my parts were waiting on the porch. I did the "happy Dance" and installed them in about 5-15 min, the tube installation was less than 5 min, and made a pot of tea. I was back in business and started cooking all afternoon. Homemade macaroni and cheese, pineapple upside down cake, homemade vanilla pudding!!! It was a very simple install. I saved a service call, which buy the way, calling a service repair never entered my mind, got the parts fast and not too cheap but cheaper than locally and did it myself. And impressed all the ladies... Now my wife can't complain as much about my vast collection of tools! Thanks... I'll do business with you again for sure!