Diane R Milford , PA February 05, 2020 When cleaning the water filter base I accidentally broke off one of the plastic pins inside the part By replacing it with a new one that I was able to find on your website. Just wanted to say that your web site is great and the repair video was really good. I would buy from you again if I ever needed another part for one of my appliances. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes