I wanted to get the upper oven baking element replaced; it hasn't been working for a few months. This double oven has had two other issues, there is a fan that comes on to cool the electronics panel, That fan has made excessive noise and it operates for 2-3 hours after the oven turns off. The other problem with the oven is the Self-Cleaning feature runs for about 15-30 minutes and then turns off with an error code. I've had a local appliance repair person in to address the error code and fan and spent $100+ a year ago; neither fan or self-cleaning feature was fixed. So my goal was at least to get the upper oven baking element repaired. I wanted to remove the element. I didn't turn the oven power off; I figured I'd just loosen the two screws that held the element in place, pull it out a bit, then go downstairs and shut power off and get additional tools. DON'T DO WHAT I DID. ALWAYS START OFF TURNING OFF THE POWER. I removed the screws and started removing the element. As I pulled the element towards me, the terminal wires became exposed, touched the rear oven wall and FLASH - a huge arc and next thing there is a small fire and I am temporarily blinded by the arc! I called my wife, asked he to keep a watch while I run downstairs to turn off power. It took me about 3 minutes to be able to regain my vision to be able to find the oven breakers! When I got back to the kitchen, the small fire extinguished itself. Apparently, one side of the oven element is electrically "hot" and the controller grounds the other end to turn the element on. After the smoke had cleared, literally, the rear slot that the hot terminal touch, melted a hole about the size of a penny and the female terminal from the oven which connects to the element vaporized. I ordered a replacement element and new terminals. The parts came quickly and were an OEM exact replacement! I removed the oven and was able to re-crimp the terminal from the rear outside of the oven (after removing some covers). The one saving grace of this episode was I discovered the fan had an inlet screen which was completely clogged with dust. When the fan turned on, little are moved and the fan pulled the screen into the blades of the fan. Cleaning the screen fixed the noise, fixed the self-cleaning feature and the fan shuts off in minutes, not hours. Both ovens work like new and look new after we cleaned both. Remember - be safe - turn off power before grabbing a tool. That's my story ... and I'm sticking with it (and am glad I can tell you how lucky I was - this was 240 V, not just 120 V).