Harry S Hampton , VA July 08, 2015 Appliance: Model KENMORE MODEL-M-911-4348610 The contacts to my surface elements have had a continuing problem of burning up and burning through the surrounding housing I merely followed the instruction sheet after cleaning all of the mess from under the counter top range which took all of 30 minutes because I went really careful to make sure that all aspects were done properly. All is working fine at this time. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes