I have ordered from you before, a washer handle. I looked up the part and also called to verify I had the right part. I ordered while on the call. It came right away, though the rep said it might be a week. My realtor helped me move the dryer off its platform, so I could access it. I followed the video. Probably took me 30 to 45 minutes, but I am slow and not very strong. I had the computer set up on the washer, so I could review anything that gave me trouble. I also stopped to clean the inner workings of the machine. The video showed how to "pry (leverage)" the plug out of the board. It all worked and the neighbors helped me put the dryer back in place. So glad to have my dryer running and not spend $100+ on the repairman.