The spin cycle would go into a DC error (unbalanced load) and would get stuck in a loop. The cycle would restart and the error would occur again. I replaced all four tension spring assemblies and the washer has been working GREAT! I used a Philips head screwdriver to remove two screws on the back of the washer that secures the top (the two screws on the bottom of the plate), a putty knife to release the top of the washer by pushing and releasing the snap locks and pliers to loosen the hot and cold water lines.