Carol B Sarasota , FL July 05, 2020 Appliance: Model WHIRLPOOL SIDE BY SIDE FRIDGE I didn't have the "cap" that allows the fridge water filter to be removed and replaced. Watched you video online, ordered from you, package arrived about 36 hours after the order was placed. Then I installed it & things are good again. Loved the great videos & super fast service! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes