After disassembling the dishwasher, we noticed that the food chopper had snapped off the impeller. We were worried that a tiny, broken plastic piece was going to cause us to buy a whole new dishwasher. After we received the part, we followed the directions in the instructional video and were able to fix it ourselves! So impressed with the videos on this site and all the information that makes it so easy to fix things yourself. A $20 part, a little elbow grease, and our dishwasher is running perfectly now!