I had a great experience with AppliancePartsPros.com! The door latch broke on my washing machine. I actually scheduled an appointment with a repair service, then I found the part on AppliancePartsPros.com and a video on YouTube on how to fix it myself. I cancelled my appointment and ordered the part on Sunday afternoon. The part arrived on Tuesday! I fixed the problem myself in about five minutes and saved well over a hundred dollars compared to having a repair person do it.