Lauren C Lewiston , NY January 12, 2015 Door lock would not latch striker broke while trying to figure our what was wrong with the door lock Removed the old parts and replaced with the new. Quick and easy, thanks to the repair video that I watched on your website. My husband and I were absolutely floored that our order was at our door step in less than 24 hours after ordering!!! This is the second time I have ordered replacement parts from this website for the same appliance in a year. I am sure that we were able to save hundreds of dollars by ordering the parts and making the repairs ourselves. Hopefully we won't need to but if we have to do anymore repairs to our appliances, this website will be our first stop to check for replacement parts and how to repair videos. It was a pleasure doing business with your company. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes