I first ordered the parts from a parts place and found out 5 days later that they had to cancel my order since they did not have the parts. I then went to AppliancePartsPros, ordered the parts and had them at my house 5 days later. The parts were exact matches and very easy to change out. No tools were required and it took about 15 minutes which included cleaning a few areas of my frig that I typically don't see with the bottom shelf removed.