I purchased a replacement part from appliancepartspros.com. This was first time ordering from appliancepartspros. When the package arrived, one of the parts was missing. To me, a company that deals with issues quickly and easily is a good company. Appliancepartspros had the missing part in my hand the next day. I didn't have to wait on hold when I called, and the rep did not give me any hassle about the missing part. I would definitely recommend appliancepartsprops.com.