Linda H Bend , OR May 26, 2015 Appliance: Model DBVH512EFOWW Our drum support bearing broke When it broke it allowed the drum to fall just enough to allow clothes to get caught in the rim, which in turn tore the felt trap duct. I watched the repair video so helpful , was a piece of cake to repair. Works great ! Thanks for the video !! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes