Replaced the rotor assembly as the splines had stripped out. Also replaced the drain pump as it was not operating. Pump took about thirty minutes to replace and the rotor took about five minutes. Appliance Parts Pros has the proper parts and they were delivered promptly and on schedule (down to the minute). How often does that happen? Love their installation videos for each part you order and diagnostic help. At the same time my LG dryer was not heating properly and I was ready to order $200 in parts. Found how to do a reset and the problem was solved for $0.