Ryan N Walterboro , SC March 18, 2025 Appliance: Model WED8620HC2 Dryer would not heat up I emailed customer service to see if they had a video on how to access the heater element. They provided the exact video I needed. I ordered the parts and they worked perfectly. I also appreciated the fact that ALL parts were factory OEM. Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours