I was surprised to see the package at my door the next day, that was very fast. Anyway I got the tools I needed removed all the screws to take out the broken pieces that was still hanging loose. Before I started I was not sure if I got the right product but after fixing all the parts I had taken out I realized how easy it was and the handle fit perfectly fine and sturdy. It was my first time visiting the website I have never heard of this website before, I googled for a dryer handle and the price was what caught my attention. The customer service person was very nice,patient and professional. I will recommend this Appliance Parts website to my friends. Thank you for the service. my wife is happy! it's definitely a 5*****