Very user friendly website. For a girl without any experience fixing appliances, this made it pretty easy. Didn't have a tester, so I figured I'd start with the hi-limit thermostat and the thermal fuse, replace those and see if it fixed it. The parts were at my doorstep within a day or two, I was surprised at how fast they shipped. They were also much cheaper than anywhere else I looked. When that didn't fix the problem, I figured it must be the heating element. I decided to pull the heating element out and look at it before ordering the part, and I noticed that one of the insulators holding on the coil was broken. This was obviously the issue. The part was under $10, but did take a bit longer to ship since it was a holiday weekend. Works like a charm now. Thanks for the help!