After putting off the repair for weeks, we finally found the appliancepartspro.com site. We used the live chat which helped in pin point our needed heating element part in just a couple minutes. We ordered right then, in the afternoon. Amazingly, by the next afternoon the part arrived at our home. Couldn't believe it! The next day my 15 year old son watched a you-tube video, then did the repair himself. Great experience all around.