I HAD A DRAINAGE PROBLEM. APP WEB SITE DESCRIBED THE PART PROBLEM. ORDERED A DRAIN PUMP ON THURSDAY, ARRIVED SUNDAY MORNING. TOOK OFF THE KICK PLATE. PUMP WAS RIGHT THERE. DID NOT HAVE TO DISCONECT WATER OR PULL THE UNIT REMOVED OLD. UNPLUG WIRE CONNECTOR, TWO HOSES AND REPLACE. NEW UNIT HAD HOSES;HOSE CLAMPS AND HANGERS.