James H West Point , VA August 22, 2018 Appliance: Model 795.77552600 The freezer was cold but the fridge wasn't cooling I went online to Appliance Parts Pros and ended up chatting with a representative who guided me in the right direction. It was the defrost element, and I also took his advice and changed the sensor. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes