I open the top and discover one of the connections was burned off the element. I tried to solder the end to no avail. I found the element at ApplianceParts Pro ordered it Tuesday afternoon and received it the next morning with the discount shipping. My daughter helped hold the top in place and the repair took about 15 minutes . TIP-, take a photo of the wiring for reference and only remove/replace one wire at a time to avoid crossing wires.