Phillip F Virginia Beach , VA June 21, 2014 The glass on our new cooktop was broken and needed to be replaced We looked up the model number and found a whole new glass/steel top and purchased it and replaced it. It took 20 minutes to change the top out and they delivered the top very quickly and we went with normal shipping. It was here in 2 days. 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes