In 2012 I purchased an LG French door bottom freezer fridge. this thing was a problem from day one, I had to call 3 technicians where I bought it from- a nameless major retailer. through the 2 1/2 years I have had it, the problems were always with the ice cube maker, and finally, the motor finally stalled. I was able to revive it, but only for a short time- then I went to replace the unit all together and searched high and low until I came across Appliance Pros. I actually had no idea that 2 of these same fridges were made this particular year, and Appliance Pros left this awesome bit of information that not even this major retailer should have told me. Appliance Pros indicated that I should double check how many wires I had on the existing unit, as there was another part that had a different number of wires- so not to order the wrong one and become frustrated. Because of this information I was prepared and became well educated with not so much information that I was originally left with. Appliance Pros made it so easy- I called to make triple sure, and they were so helpful. I had the confidence that what I purchased was the right unit for my model of fridge. I just installed it (literally took me 15 min) and now we have a fully functioning ice maker in the fridge! yay! I actually had to call Appliance Pros 3 times, and all calls were satisfactory and email response was immediate. Not only this, but before I had found this- I was originally forced to go the major retailer's site to get the part, and the customer service was HORRIBLE. this is when I decided to venture out into the Google world, and stumbled upon Appliance Pros. the price was even WAY cheaper then the major retailer!!! good things came in threes I discovered, as when I ordered this replacement, it came to me within 2 days!!! I needed this solution fast, and it was easy, convenient and very affordable. thank you again to this place!! I'm so coming back soon!