Erin L 159-23 , NY March 27, 2020 The ice maker would freeze over, tech came to fix 8 times and still couldn’t figure it out I found the real reason why it may not work on YouTube. Then I took my multimeter to test the parts. I found out they were dead. So I replaced the heater and thermostat. 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes